Privacy & Security Policy

Northern Brights respects and is committed to protecting your privacy!  We take pride in our professional approach to all security matters.

In the ordering process, we do collect personal information, however all information is encrypted.  Any information that is printed, is then shredded and nothing is stored in our systems. We do not sell your personal information to anyone, never have and never will. 

Return Policy

All returns or exchanges are handled on a case-by-case basis.  Our aim is to have each customer be delighted with their order.  Occasionally something goes goofy, so in that case, we make it right.  No one goes away disappointed. 

We welcome returns.  The full price of the item may be refunded, but shipping charges are non-refundable.

Please phone all concerns within five days of receiving order.  Please, no returns without prior authorization.

Customer Service: 320-654-1814

Shipping Policy

Products that are in stock are shipped within 2 business days.  Products that are made to order or not in stock, ship between 2 to 4 weeks.  Most orders ship within 2 weeks, but if we expect any delay, we will contact you.  You're welcome to call or email with any availability questions prior to placing your order.

All orders are shipped through the United States Postal Service (USPS), using FIrst Class service or Priority Mail service.  Priority Mail service is a 2-3 day service in most areas of the country.  If you require a faster service, please call or send an email. 

Shipping Charges:

Order Total	Shipping Cost
$0-$24	$2.95
$25-$100	$7.95
$100-$200	$10.95
$200+	$14.95